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Frequently Asked Questions

How long does it take to get a response?

We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, we prioritize responses and aim to reply within a few hours.

Are your tools really free?

Yes! All our tools are 100% free with no hidden costs. You don't need to create an account or provide payment information to use any of our features.

Is my data secure?

Absolutely. All file transfers are encrypted using SSL/TLS. Your files are processed on our secure servers and automatically deleted within 1 hour. We never store or share your data.

What file size limits do you have?

Our current file size limit is 50MB per file. This allows for most common PDF and document conversions while ensuring fast processing times for all users.

Can I use your tools for commercial purposes?

Yes, you're welcome to use our tools for both personal and commercial purposes. We only ask that you don't abuse the service or attempt to automate requests at high volume without contacting us first.

How can I report a bug or suggest a feature?

We love hearing from our users! Use the contact form above and select "Bug Report" or "Feature Request" as the subject. Please provide as much detail as possible to help us understand and address your feedback.